Reputation Management Software

-:  Founded in 2009 in Berlin, Customer Alliance is the European leader in guest experience and online reputation management solutions for the hospitality industry. Thousands of independent and chain hotels worldwide work with Customer Alliance to manage their digital guest experience and brand reputation throughout their guest journey. Within one industry-leading solution, hotels can individually communicate the right message, at the right time to all guests to ensure satisfaction is not left to chance, whilst collecting, distributing, and analyzing their guest reviews from across the web, giving them a competitive insight into their hotel's performance. Hotels can now better understand their guests and boost their revenue.

-:  Repup is a platform which helps hotelliers make sense of online review data. There are countless reviews written online on a daily basis on various platforms and in many languages. Making sense of this clutter can be an unnerving task.At RepUp we make life easier by compiling reviews into one single dashboard.We use semantic technology to create reports based on big review data to help you make insightful business decisions at a glance. We are a technology company and tech is at the core of everything we do. We use NLP, data mining and business logic to drive our decisions.

-:  TrustYou helps companies make better decisions, earn trust, and ultimately win with feedback by giving them The Power to Listen.

-:  Through automated guest surveys, review collection and consolidated reporting, we help busy hospitality professionals to listen, learn from and earn from their guests (request a demo on our website, linked below). GuestRevu is focused on making your life easier and saving you time with TripAdvisor and Google integration, instant notifications and much more. With aggregated guest, property and competitor reports, you have everything you need to make data-driven operational decisions so you can meet and exceed expectations.