Guest Experience Software

-:  SuitePad is Europe’s leading provider of digital guest communication systems for the hotel industry. The Berlin-based company was founded in 2012 and has a team of 60 employees. SuitePads are tablets which are specifically designed for the hotel room. They provide a centralized service which brings digital communication between hoteliers and their guests to a whole new level. Apart from providing general information about the hotel, its services, and the surrounding area, the SuitePad also serves as a centralized booking tool for services such as the hotel restaurant, shop, and spa, and is integrated with an in-room telephone and TV remote – helping to effectively declutter the hotel room and provide a modern experience for guests. SuitePad serves more than 800 hotels across 28 countries, amounting to over 45,000 hotel rooms worldwide. In addition to the in-room tablets, SuitePad also provides a bring-your-own-device (BYOD) solution and an interactive projector specifically designed for hotel lobbies.

-:  INTELITY is the global leader in contactless guest experience technology, uniting mobile, in-room, and operational tools into one mobile-first, fully-integrated hospitality platform. Built for the hotel, casino, and luxury residential markets, INTELITY has been named the “Official Mobile and In-Room Technology Provider” by the distinguished Forbes Travel Guide in 2017, 2018, 2019, and 2020, and is in use at boutique properties, casino-resorts, and global hotel brands, including Marriott, Fairmont, Hard Rock, Four Seasons, and more.

-:  Crave Interactive is a world-leading developer of digital service solutions for the global hospitality industry and experts in self-ordering and guest communication solutions. Crave's cloud-based platform allows hotels to delight their guests via every digital channel; in-room tablets, guest owned devices, kiosks, and existing hotel brand Apps. The technology supports a full range of guest services in multiple languages, including digital directory, F&B ordering, concierge and local area guides, spa services, smart room controls, communications, games, and entertainment. With client hotels worldwide from 40 to 4,000 rooms and over 100 million hotel guests interactions each year, Crave and its hotel clients gain valuable insight into the individual and collective requirements of guests. Crave is headquartered in the UK with offices across the world and is part of the True Corporation plc (Thailand) group of companies.

-:  With over 1 million registered members and more than 700 partner hotels and resorts across 70 countries, The Guestbook is at the forefront of independent travel innovation. Our company was founded on the belief that a direct relationship between hoteliers and their guests is more rewarding for everyone. Our cash back rewards program gives guests the freedom of three redemption options: 5% Cash Back, 5% Cash for a Cause, or 15% Cash Forward towards a future stay at one of our partner hotels. For hoteliers, we deliver all the revenue benefits of direct booking and a direct customer relationship, as well as exclusive exposure to our growing number of Guestbook members worldwide.

-:  RoomOrders is a cloud-based menu that brings hospitality into the Low Touch Economy by contactless orders and payments of goods and services. Your customer may be a guest in your hotel, a visitor in your restaurant, or even a family at home in their living room. All they need is a smart phone to order to their hotel room, restaurant table, poolside deckchair, rooftop or golf tee.

-:  dailypoint™ - software made by Toedt, Dr. Selk & Coll. GmbH dailypoint™ is the leading #abovePMS solution for individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or Wi-Fi and creates a central and consolidated guest profile. The integrated patent-pending data cleaning processes and special artificial intelligence (AI) are used in addition to the application and generate extensive guest knowledge. The cloud-based SAAS solution is the ideal basis for centralized data management (CDM). dailypoint™ consists of 14 modules and is complemented by the dailypoint™ Marketplace with more than 130 solution partners. This allows dailypoint™ not only be used for measurable marketing (CRM) and optimal direct sales, it also covers the entire customer journey and thus supports all departments of a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR. dailypoint™ is headquartered in Munich, Germany .

-:  Volo is an in-room tablet solution that gives your guests interactive, touchscreen access to all of your hotel amenities. Volo proves to be a profit center, not a cost, by driving revenue through up-sells and cross-sells of food, beverage, and amenities; real-time service recovery and improved reputation management; cost savings from staff efficiency and reduced printing; push notifications for promotions or direct bookings. Ultimately, more engagement and a better guest experience translate to real and measurable value to the hotel.