All Vendors
hotelkit provides an interactive network for hotel staff. It has become the new, comprehensive industry solution, revolutionizing the way internal communication functions. The young and motivated team behind the product is dedicated to constantly optimizing the hotel operations software and providing excellent customer service to 1000+ clients worldwide.
Founded in 2009 in Berlin, Customer Alliance is the European leader in guest experience and online reputation management solutions for the hospitality industry. Thousands of independent and chain hotels worldwide work with Customer Alliance to manage their digital guest experience and brand reputation throughout their guest journey. Within one industry-leading solution, hotels can individually communicate the right message, at the right time to all guests to ensure satisfaction is not left to chance, whilst collecting, distributing, and analyzing their guest reviews from across the web, giving them a competitive insight into their hotel's performance. Hotels can now better understand their guests and boost their revenue.
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.
This is your chance: better than a static brochure type website. Quicktext will engage 24/7 to reassure bookers by answering all their questions instantly, displaying room images, offering attractive pricing and check availability to create a sense of urgency to book directly on your website. Hotels will convert more bookers on the spot by giving them no reason to book with an OTA.
Repup is a platform which helps hotelliers make sense of online review data. There are countless reviews written online on a daily basis on various platforms and in many languages. Making sense of this clutter can be an unnerving task.At RepUp we make life easier by compiling reviews into one single dashboard.We use semantic technology to create reports based on big review data to help you make insightful business decisions at a glance. We are a technology company and tech is at the core of everything we do. We use NLP, data mining and business logic to drive our decisions.
SuitePad is Europe’s leading provider of digital guest communication systems for the hotel industry. The Berlin-based company was founded in 2012 and has a team of 60 employees. SuitePads are tablets which are specifically designed for the hotel room. They provide a centralized service which brings digital communication between hoteliers and their guests to a whole new level. Apart from providing general information about the hotel, its services, and the surrounding area, the SuitePad also serves as a centralized booking tool for services such as the hotel restaurant, shop, and spa, and is integrated with an in-room telephone and TV remote – helping to effectively declutter the hotel room and provide a modern experience for guests. SuitePad serves more than 800 hotels across 28 countries, amounting to over 45,000 hotel rooms worldwide. In addition to the in-room tablets, SuitePad also provides a bring-your-own-device (BYOD) solution and an interactive projector specifically designed for hotel lobbies.